You Ask, Ariel Answers — Flyto Germany FAQ
Real questions. Straight answers. No moving stress.
At Flyto Germany, we believe moving should be simple — and so should getting the answers you need.
Here, our founder Ariel personally answers the most common questions our customers ask before, during, and after a move.
Whether you’re relocating within Germany, heading abroad, or just need extra storage space — we’ve got you covered.
Local Moves
How much does a local move cost?
The cost depends on the size of your move, distance, and the services you choose — such as packing, cleaning, or assembly.
We always start with a free, no-obligation moving survey, so you’ll receive a fixed, transparent quote — no surprises later.
Do I need to pack everything myself?
Not at all! You can pack your own items if you wish, but our team can handle it all for you.
We bring durable boxes, packing materials, and even label everything for easy unpacking later.
💬 Ariel says: “Most customers love our Flyto Royal service — it includes full packing, transport, cleaning, and installations. You don’t lift a thing.”
Can I move on weekends or evenings?
Absolutely. We understand that weekdays can be busy, so we offer flexible scheduling, including evenings and weekends.
We’ll work around your calendar — not the other way around.
International moves
Do you handle international moves from Germany?
Yes — it’s one of our specialties!
We organize door-to-door relocations across Europe and beyond, including Spain, Finland, France, Italy, the Netherlands, and more.
We take care of export packing, transport, customs paperwork, and delivery.
You just tell us your destination — we’ll handle the rest.
What documents do I need for an international move?
We’ll provide a simple checklist when you book your move.
Typically, you’ll need:
A copy of your ID or passport
A detailed packing list of your belongings
Customs forms (we help fill these in)
Delivery address and contact information
💬 Ariel’s tip: “Don’t stress about the paperwork — we do this every day. You’ll just need to sign, and we’ll take care of the details.”
Do you offer insurance for international relocations?
Yes, every move with Flyto is covered by transport and liability insurance.
For extra peace of mind, you can choose additional coverage up to the full value of your belongings — especially for overseas or high-value shipments.
Storage in Viersen & Rhine-Ruhr
Do you offer storage during a move?
Yes! Our secure warehouse in Viersen offers short- and long-term storage for both private and business customers.
We can pick up your belongings, store them safely, and deliver them when your new home or office is ready.
Is the storage facility secure?
Absolutely.
Our warehouse is clean, dry, alarmed, and monitored 24/7.
Your items are stored in protected, access-controlled areas, and every client can add optional insurance coverage for complete peace of mind.
Can I store my things long-term?
Of course.
Whether you’re traveling, working abroad, or just need space during a renovation, we offer flexible contracts — from one week to several months (or even years).
💬 Ariel’s note: “Many expats store furniture with us between international moves — it’s affordable, secure, and completely flexible.”
👑 Flyto Royal – The All-Inclusive Moving Experience
What is Flyto Royal?
Flyto Royal is our all-inclusive, premium moving service — designed for anyone who wants to move completely stress-free.
It includes:
Professional packing and unpacking
Transport and delivery
Final cleaning
Furniture assembly and installations
You literally don’t lift a box — we do everything. When you arrive, your new home is clean, furnished, and ready to enjoy.
Who usually books the Flyto Royal service?
Customers who want comfort, convenience, and time savings — busy professionals, expats, or families moving abroad.
It’s perfect if you want to skip the chaos and walk straight into your ready-to-live home.
💬 Ariel smiles: “We designed Flyto Royal for people who want a move that feels like magic. You arrive — and everything’s done.”
General Questions
How early should I book my move?
The earlier, the better — especially during busy months (spring and summer).
We recommend booking 2–3 weeks in advance, but we’ll always do our best to help with short-notice moves too.
How do I get a quote?
Simply fill out our contact form or call us directly.
We’ll ask a few quick questions or arrange a free video or in-person survey, then send you a fixed quote within 24 hours.
Do you move businesses too?
Yes! We handle office and commercial relocations of all sizes — from small startups to corporate moves.
We can move workstations, furniture, IT equipment, and archives with minimal downtime.
➡️ Learn more about our Local Moves in Germany
Do you provide moving boxes and materials?
Yes — we deliver sturdy moving boxes and all necessary packing materials (bubble wrap, tape, covers) directly to your home before moving day.
After your move, we’ll also pick up the boxes if you no longer need them.
Are my belongings insured during the move?
Yes, all Flyto moves include basic liability and transport insurance.
We also offer optional full-value coverage, so your belongings are protected no matter what.
Ariel Keisa, CEO Flyto Moving
🌟 Didn’t find what you were looking for?
No problem! We’re happy to answer any specific questions about your move, destination, or storage needs.
📞 Contact us here — and one of our friendly experts (or Ariel himself!) will get back to you within 24 hours